Full Service Management

Managing a rental property in San Diego is a full-time job and commitment. Property Management is an ocean full of hazards and liabilities many have no idea they are heading towards. The landlord and tenant laws in California are nothing to joke about and if you don’t fully understand them you could be putting yourself in a very costly situation. We also find that most self-managing landlords aren’t fully aware of how to stay clear of breaking Fair Housing laws and could end up with a major lawsuit costing them $10,000’s of dollar or more.

Do you really want all the headaches and time commitments that come with being a self-managing rental property owner? Taking valuable time away from your family and friends and your profession. We’ve found that most owners we work with end up making more when working with us as opposed to handling the arrangement on their own. Our preferred and discounted costs we receive from our vendors for maintenance, insurance, marketing, appliances, and supplies will save you $1000’s of dollars if not more.

If you are tired of self-managing your San Diego home or need help with your rental property isn’t about time you gave HomeShield Property Management a call?

Our Full-Service Management package includes a plethora of services; here is an overview:

Professional Photography & Video

Who cares if your property is visible online if the photos are horrible. Prospective tenants want to be excited about their future home. Dark and unprofessional photos will make prospective tenants in San Diego scroll right past your rental listing. We only hire Professional Photographers and Videographers for our rental listings. We do offer Video services to our clients as well. This is a great enhancement for your rental listing and it helps prospective tenants fully understand the layout and style of your home before even setting foot in the property.

Marketing & Showings

Your rental property will be listed on all of the major rental portals and websites. Not only on Zillow, Trulia, Hotpads and Craigslist but over 200 of our local and national rental websites. Let’s face it, having a strong online presence is the #1 marketing tactic for your property. We have this down and we will implement our online marketing strategy on your rental property. As calls come in we take them immediately or they can schedule online a time to view the home. We show all of our properties IN PERSON! We have found this is extremely important especially with tenants who are coming in from out of town. How will they know if there are great restaurants, parks, cafes or shops or what the neighborhood is like as a local if we are not present at the showings? We are there to market your rental property in person. Make sure to ask any company you interview if they personally show their rentals. We do and we take great pride in that!

Background & Screenings

Screening our tenants is where we shine. We take a multifaceted approach when conducting our background and credit checks. We partnered with the best and most thorough background check and credit screening company in California. While most property managers look at application fees as a profit center and try to find the cheapest vendor we got the opposite route and pay 2x’s as much for our background and credit checks. Why? Because you do not want a basic screen and our screenings require much more than just pushing a button and receiving a limited credit report and criminal history report. Being in California we need to be extremely thorough as most screening companies only go one layer deep while we find issues that other screening companies would never uncover with their limited and basic searches.

Lease Preparation & Review

Once we find the perfect fit for your property we prepare and draft a solid lease and all the mandatory California disclosures needed to be in compliance with California laws. Our lease is tried and true and protects you and your property to the fullest extent of the law while making sure we respect and abide by all local and state laws. We also sit down with your future tenant and thoroughly go through every portion of the lease and any addendums outlining any additional fees or cautions they must take when leasing your home. Our leases are watertight and we have sculpted them over the years to be the best in the industry in California.

Moving Day & Move-in Meeting

We’ve leased your property we are done now right? NO! We met with the tenant on the day of move into hand over all keys and items associated with the home. We complete a full Move-In form with photos and video of the condition of your property on the day of move in. The tenant also signs off on this so there is no confusion as to what the property looked like when they took possession. We also deliver a New Tenant goodie bag full of helpful local resources & info and some fun items to help them with their Move-In. We have found that this touch really makes your tenant happy to start their new chapter in your rental property.

Rent Collection

Rent is always due on the first day of the month and considered late on the 3rd day of the month. We pride ourselves on our proactive communication with our tenants so that we can ensure rent is received on time. Rent can be paid a plethora of ways but we prefer that our tenants pay directly online. Our goal is to send you your money no later than the 5th of every month. Since we do Full Month accounting vs Mid Month accounting you can rest knowing that your rent money will be coming into your account faster than 99% of all other management companies who only operate on a mid-month accounting basis where you would receive your funds by the 15th instead of the beginning of the month. We don’t believe you should have to wait that long. Our clients love our accounting methods and it makes for a much cleaner monthly statement.

Professional Accounting & Statements

We fully understand property management accounting methods and how to manage our books. We take an extra step and employ a professional licensed accountant and bookkeeper as a second set of eyes on our books. We find that going the extra mile with our accounting ensures nothing will slip through the cracks. We provide monthly statements to all of our clients and they have the ability to run 100’s of different report types directly from our online owner portal. Your books will never look so clean after partnering with us!

24/7 Emergency Support Line

Hate the late night phone calls or calls right when you’re watching the big game? Ya so do we. That’s why we employ a 24/7 emergency hotline operator for all of our properties. Our tenants love knowing they can reach us at all hours of the day.

Online Tenant & Landlord Portals

We are tech-savvy! All of our owners and tenants will have their own online portal they can log into and have access to all the information on their property. Need to see if rent came in yet? Check the online portal. Need to have an appliance serviced? Go directly to the tenant portal and request the appliance be fixed. We give all of our owner's access to the most requested services and put them online. Rent payments, maintenance requests, HOA rules, vendors lists, view financial statement all online from your phone or computer.

We believe we are the best choice for you when it comes to property management in San Diego. We strive daily to deliver a premium level of service to our clients and in working to deliver this level of service we created 5 Guarantees that set us apart from any other management company in San Diego County.

Our 5 Owner Guarantees:

 

  1. CANCEL ANYTIME GUARANTEE: If you ever feel that we are not doing a great job as your San Diego property manager you can fire us and cancel your agreement.
  2. 28 DAY LEASE GUARANTEE: If we can’t lease your property in 28-Days or less we will waive our first month's management fee.
  3. EVICTION PROTECTION GUARANTEE: If we place a tenant and they need to be evicted we will cover the cost up to $1000. This typically covers the entire eviction process.
  4. PET PROTECTION GUARANTEE: If we placed a pet in your property and they cause damage over and above the deposit amount we will cover up to $800 of pet damage above the deposit amount.
  5. COMMUNICATION GUARANTEE: If you reach out to us via phone or email and we do not return your call within 2 business days we will refund you one month of management fees.

 

We created these client guarantees to set ourselves apart from our competitors in San Diego. We listened to our clients and these are the guarantees they wanted! We are so confident that you will love teaming up with HomeShield Property Management that we put these guarantees into writing and we live by them. We don't hold our clients to lengthy contracts and if they feel we are not doing an amazing job we allow them to fire us at any time. We believe in proving that we are the best property manager for your property investment. Our 5 guarantees make us do just that!

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What Are You Waiting For?

If you are ready to team up with HomeShield Property Management give us a call at 619-738-4082 to discuss how we can help you with your San Diego Rental Home or complete the form below and we will reach out soon.